If you have a problem with SPEX, then please first try the following to solve it:
- See whether the problem is already listed on our FAQ page.
- Browse the SPEX Reference Manual or the SPEX Cookbook on our manual page to find out how the problem may be solved.
If nothing of the above has provided you with a solution to the problem, then please mail us at j.de.plaa at sron.nl. Please mention the version of SPEX you are using, your operating system (e.g. Ubuntu, Snow Leopard, etc.), and the architecture (32- or 64-bit).
In case of a segmentation fault, then please run the commands that led to the error again. But before the 'fatal' command is given, execute the command 'watch sub true' in SPEX. SPEX will then show which subroutines are executed and where the segmentation fault occurs, which greatly helps us in finding the origin of the problem. Also a command file that leads to the error would be greatly appreciated.